Account Coordinator

Client Services · Remote, Illinois
Department Client Services
Employment Type Full-Time
Minimum Experience Mid-level

The Account Coordinator is responsible for working directly with clients and the Client Service Director on a daily basis to set expectations, gather requirements, create contact reports, schedule meetings and communicate deliverables with the Resource/Project Manager.


Responsibilities 

  • Demonstrate initiative and resourcefulness to aggressively meet project deadlines/milestones, internal team needs and clients expectations, this includes:
  • Create and maintain client work within the company's Production Platform
  • Schedule (internal / external) in conjunction with Resource/ Project Manager
  • Maintain project documentation, file structure (internal/external)
  • Manage assets (internal / external)
  • Performance tracking (hours)
  • Manage budget goals for projects
  • Provide post-production report (internal / external)
  • Communicate with internal and external teams to ensure expectations are set and all deliverables met on schedule and within budget.
  • Identify and negotiate proposals.
  • Ensure stringent quality control process for all deliverables.
  • Be an expert in conflict resolution and negotiation, with strong written and oral communication skills.
  • Retain, grow and develop accounts through daily interactions with clients.


Qualifications 

  • Bachelors’ degree required
  • 1-2 years agency experience; life science industry knowledge strongly preferred
  • Proven ability to independently manage multiple priorities in a fast-paced and deadline-driven environment.
  • Aptitude for learning new skills (both technical and organic) and procedures is essential
  • Strong organizational skills and detail-oriented
  • Adaptable to change and able to multitask
  • Strong math and analytical skills
  • Advanced computer skills (Excel, PowerPoint, Word)
  • Able to speak and write clearly and persuasively

Thank You

Your application was submitted successfully.

  • Location
    Remote, Illinois
  • Department
    Client Services
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level